Last updated: 9 March 2026
This Privacy Policy explains how The Hills Easter Show (a brand operated under Aussie NightMarkets) (“we”, “us”, “our”) collects, holds, uses and discloses personal information in connection with our website thehillseastershow.com.au (the “Website”) and related enquiries and communications.
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Ticketing note: Tickets for The Hills Easter Show are sold on a separate ticketing website which has its own privacy policy and terms. When you purchase tickets, your personal information is handled by that ticketing provider under their privacy policy and terms, not this Privacy Policy.
1) Personal information we collect
We may collect the following types of personal information:
When you contact us
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Name
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Email address
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Phone number (if you provide it)
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The content of your message/enquiry and any other information you choose to include
Website usage information
At this time, we do not intentionally use advertising pixels or Google Analytics on the Website. Like most websites, our hosting provider and website systems may automatically log basic technical information when you visit, such as:
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IP address
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Device and browser type
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Date/time of visit
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Pages accessed and referring pages
We generally do not collect sensitive information (as defined in the Privacy Act). Please do not submit sensitive information through our Website unless we specifically request it.
2) How we collect personal information
We collect personal information:
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Directly from you when you submit an enquiry (for example, via a contact form or email)
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Automatically through standard server logs and necessary website technologies when you browse the Website
3) Why we collect, use and disclose personal information
We collect, use and disclose personal information for purposes including:
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Responding to enquiries and communicating with you
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Providing information about The Hills Easter Show (including event details, updates and changes)
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Managing our customer service and operational communications
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Maintaining internal records and administration
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Improving and maintaining the Website and its security
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Complying with legal obligations and resolving disputes
We only use or disclose personal information for the purpose it was collected, related purposes you would reasonably expect, or as permitted by law.
4) Ticket purchases via third-party ticketing websites
If you purchase tickets, you will do so via a separate ticketing website. That ticketing provider (and its payment processors) will collect and handle your personal information in accordance with their own privacy policy and terms.
Depending on how ticketing is set up, we may receive limited information from the ticketing provider where operationally necessary (for example, attendee lists for entry management, customer service, or compliance). Any personal information we receive will be handled in accordance with this Privacy Policy.
5) Who we disclose personal information to
We may disclose personal information to:
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Our staff and contractors who need it to perform their duties
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Service providers who help operate our Website and communications (such as website hosting, email providers and IT support)
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Professional advisers (such as accountants, insurers and lawyers) where necessary
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Regulators, law enforcement agencies, courts or other parties where required or authorised by law
We take reasonable steps to ensure service providers handle personal information appropriately.
6) Marketing and communications
If you contact us, we may respond to your enquiry and may provide information relevant to The Hills Easter Show.
If we offer email updates or marketing communications in the future, you will be able to opt out at any time (for example, via an unsubscribe link or by contacting us).
7) Cookies
The Website may use cookies that are necessary for core website functionality (for example, security or session management). We are not currently using advertising pixels or analytics tools like Google Analytics.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the Website.
8) Overseas disclosure
Some service providers we use (such as email or website hosting providers) may store or process information outside Australia.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is protected in a manner consistent with the Australian Privacy Principles.
9) How we store and protect personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Measures may include access controls, reputable hosting providers, and organisational safeguards.
We keep personal information only for as long as needed for the purposes described in this policy (including legal, accounting and operational requirements). When no longer required, we take reasonable steps to destroy or de-identify it.
10) Access, correction and complaints
You may request access to personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request or complaint, contact us at:
Privacy Contact (The Hills Easter Show / Aussie NightMarkets)
Email: sales@aussienightmarkets.com.au
We will respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11) Third-party links
Our Website may contain links to third-party sites (including ticketing websites and social media). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
12) Updates to this Privacy Policy
We may update this Privacy Policy from time to time by publishing the updated version on the Website. The “Last updated” date will be revised accordingly.